FAQ’s SMS Marketing

Any mobile campaign that is ongoing requires a Double Opt-in procedure. This procedure starts with the user sending a text message with your Keyword to the assigned number. The user will then receive a message asking that they confirm their request to join your mobile campaign. By replying with YES, Y, OK, or SURE, the user confirms their opt-in request and is “Double Opted-in” to your mobile campaign. The user then receives a confirmation message stating the terms of the mobile campaign along with your contact information. Now, you are ready to start sending your user timely mobile alerts.

Yes, we have a 7 days free trial period. You can start without submitting your credit card. Once you are ready to convert to the paid subscription plan, you can select a monthly plan that fits your need best in the control panel.

No long term contracts and you can cancel at any time. If you ever decide that ClearLine Mobile isn’t the best marketing solution for your business, you can simply cancel the account payments within the control panel.

The answer is NO! ClearLine Mobile provides you with all the tools needed to create unique mobile campaigns in minutes. Aggregators specialize in direct connections to the US carriers and have very limited messaging platforms. Mobile Marketers charge a hefty premium for preparing mobile campaigns that can be created in 5 minutes with ClearLine Mobile campaign composer. Bypass the mobile marketer and the aggregator and take advantage of messaging software that is easy to use and very advanced.

We take data security & privacy very seriously.

Active clients

We do not remove any data as long as you are an active client.

You, as a user, can remove data from your account.
Note: If you remove a coupon including history from your account the data is permanently removed.

If you have a lot of data and you want to have it removed you can contact us at [email protected] and our team can help with this task.

Temporary freezed/stopped

We do not remove any data as long as you are temporarily stopped.
If you decide to come back you will still have your previous coupons, vouchers, and loyalty cards including all the data.
If you not come back within 1 year your account is canceled.

Cancellations

Exactly 1 year after your account’s expiration date we will remove all your data from our servers.
This action cannot be undone. Data is permanently removed.
If you want to have your data removed faster, just contact us at [email protected] and we can remove it within 1-2 workdays.

Nope. You pay only for your monthly plan subscription, if you see any features not available for your plan, simply upgrade to the next tier. And, we got your back. Awesome, right?

We may process the personal data we collect for the purposes described in our Privacy Policy, and thereby act as a data processor for those limited purposes.
We act only as a, in GDPR terms, data processor, as regards the processing of your information for the purpose of providing the services subscribed by your company. Our campaigns are in full compliance with FCC, CAN-SPAM Act, and Telephone Consumer Protection Act (TCPA).

Your company is the data owner and controller.

Data processors process personal data on behalf of the controller.

We never sell your personal information to third parties.
We store all personal information on redundant servers.
We make sure your data is stored with the highest security standards.