YES! Our Mobile Wallet Loyalty works on all major smartphones including iPhone, Android, Windows Phone, and BlackBerry, even other devices like iPad, iPod and more, allowing you to offer a universal Mobile Wallet Punch Card solution.

NO! Customers cannot validate their own Punch Cards. Only approved smartphones can securely validate Punch Cards by simply scanning the Punch Card on the customer’s phone.

Retailers can scan the Digital Punch Card using an iPhone and Android device which has the verification app installed. You can also choose to validate Digital Punch Cards with any scanning app using a mobile browser and PIN password. Lastly, you can also add Punches directly in the Loyalty users Dashboard.

When you use the Verifier App your Scanning app is locked to the Punch Card so only that scanning device will be allowed to validate Punch Cards. You can also view analytics and metrics to identify any kind of Punch Card fraud.

YES! Digital Punch Cards can be changed in real-time and additional offers for your customers to take advantage of can be added instantly without having to reinstall the Digital Punch Card.

Yes, GPS and Beacon notifications will only be sent to people who have downloaded and installed the Punch Card into their mobile wallet.

Validating Punch Cards happens in real-time and only takes a few seconds.

NO! Customers do not need to download a special app, this will work natively with Apple Wallet and all other smartphone Mobile Wallet apps.

YES! You can customize a number of elements on the actual Digital Punch Card to make it unique for your clients.

The ClearLine Mobile Mobile Wallet Dashboard provides you with an overview of your existing campaigns. Please refer to the image below to familiarize yourself with the different elements of the Dashboard.

1 – Dashboard Tab

An overview of your existing campaign is displayed on this tab. You have your analytics as well the recent customers that have downloaded your campaign’s punch card.

2 – Program Tab

You create, design and edit new and existing punch cards using this tab. If you are currently viewing an existing campaign, you can edit the appearance of your campaign through this tab.

3 – Customers Tab

It is here where you view the specific details of your customers who have already downloaded the punch cards onto their mobile devices.

4 – Offers Tab

Associate your campaign’s rewards using this tab. It is here where you create another card that will appear once customers have accumulated the necessary points. You can provide details on what rewards the customer can have when you create the offers.

5 – Perform Scan

Should you want to find a specific customer, enter the punch card’s serial number using this field. Once you click the Scan button, it will display the details of a specific customer.

6 – Active Offers

The Offers that are associated with your campaign is listed on this section. You can have several Offers associated with a single campaign.

7 – Analytics Graph

A visual representation of the performance of your current punch card campaign. It displays how many customers have joined, installed the punch cards on their mobile devices, number of punches already given and earned as well as your redemption statistics.

8 – New Customers

A list of the latest customers who have signed up and downloaded the punch card on their mobile devices is listed here.

9 – Customer button

If you click on this button, it will take you to the customer’s page displaying their specific details.

When creating a new program for your campaign, you will be taken to the Program page wherein you have to input details for your campaign. It has two parts, the punch card function. The punch card function is where you set what your punch card does, and the punch card details is where you put specific information such as terms and conditions of your promotional campaign:

A – Punch Card Function

1 – Name field

This is the name of your punch card campaign

2 – Description

Provide a short description of your punch card campaign using this field.

3 – Country

Select which country where you will implement the punch card campaign.

4 – Language

You can choose the default language of the punch card, adding localization settings for your customers.

5 – Punch Card Icon

This will be the icon that will be displayed on locked screen notification for mobile devices.

6 – Punch Card Scheme

Select the main function of the card, whether it will be a punch card function, tiered membership, or if it will be used for a one time special offer. You can also select Custom to which you will have complete control on the function of the card.

7 – Punches for Activities

You can set the number of reward points each activity your customer engages into. For example, if the custom adds their email address to the punch card, you can reward them with a point or a couple for doing such action. Leave the fields as blank if you do not want an action to have a corresponding point.

B – Punch Card Details

1 – Company Name (Required)

Input the name of the company whose campaign this punch card belongs to.

2 – Address (Required)

The specific address of the business establishment who owns the campaign.

3 – Website (Optional)

If the company has a website, you may input it on this field. Otherwise, you may leave it blank.

4 – Email (Required)

The official contact email of the company that can address punch card concerns.

5 – Phone (Required)

A phone number that can be reached by customers should they have additional queries about the punch card campaign.

6 – Terms

You can input the specific terms and conditions of the punch card campaign on this field. This will appear on the back of the card when customers flip it on the mobile pass app.

7 – Scanning and Redemption

There are three options on how the card can be distributed.

Pass Verifier: A Pass Verifier app needs to be downloaded by the customer so that they can download the punch card. Additionally, you need to register your campaign using the Pass Verifier website.

Browser: This is the most generic method, users can just scan the QR distribution code and have the punch card downloaded immediately to their mobile devices.

None: Select this if you plan to distribute the mobile punch cards manually, by emailing the distribution link or distribution QR code. Works best if you wish to distribute it only to a select list of customers.

8 – Punch Change Message

This is the custom message that appears when the customer’s punch card is updated. the %@ format is for the number of punches that the card has accumulated.

9 – Create/Cancel Button

Once the entire details of the punch card is set, you may create your punch card by clicking the Create button.

You can also view the details of specific customers that have already downloaded you pass as well enroll, send a push notification message to all punch card holders, as well as manually add customers onto the campaign.

1 – Customer Data Table

This is where all the data of customers who have downloaded the punch card onto their mobile devices. The customer name, email, phone number as well as the number of punches on their cards is displayed.

2 – Show Punch Card Details button

If you wish to see the specific details like the actions done by the customer on their punch card as well as the associated offer that the customer currently undertaking, you can click on this button. It will also show the unique serial number of the pass that is on the customer’s mobile device. See the image below of the page where you will be taken when you click on this button:

On this page, you can edit the customer details, send a unique message to this specific customer, open the associated offers, see the actual card on the customer’s mobile device, and deleting/invalidating the punch card for this customer.

3 – Edit Customer

Changing a customers’ details can be done by clicking on this button. It will take you to a page where you can edit the Last Name, First Name, Email, Phone number as well as the number of punches for that customer’s punch card.

4 – Delete Customer

Should you wish to delete a specific customer, you may click on this button.

5 – New Customer button

Manually enrolling or adding a customer for this punch card campaign can be done through by clicking this button. You will be required to input the customer’s last name, first name, email, and phone number. The customer needs to download the punch card as well through the share URL or through the QR distribution code. 

6 – Export Customer Data

You can export the customer data through this button. You will be taken to page where you can download a CSV file containing all customer data.

7 – Broadcast message

If you wish to broadcast a notification to all your punch card holders, you may click on this button. Please be aware that excessive use of this feature may lead to blocking of your cards.

Each punch card loyalty campaign needs to be associated with a single offer. This is the reward for the customers who have completed the required number of punches stipulated on the loyalty card.

1 – Offer List

This table provides an overview of all of the offers/rewards that are associated with the punch card campaign. A single punch card campaign can have several offers associated with it.

2 – Edit Offer

You can edit existing offers/rewards using this button. You will be taken to an overview page about the reward. You can configure the mechanism of the offer/reward as well as the appearance of the punch card.

3 – Add Offer/Rewards

If you wish to add another offer/reward to your punch card campaign, click on this button and you will be taken to a page where you will asked to place the necessary details and functions of your reward.

If you wish to edit one of your existing campaigns, all you need to do is select the campaign on the toolbar on the top then click on the Program tab. You will see the interface depicted on the image below:

1 – Campaign Icon

This is the associated icon that was set during the creation of the punch card campaign. This can be changed by clicking on the Configure button.

2 – Share URL

This is the unique URL associated with the punch card. You may copy this URL and embed it on different webpages or on your email marketing campaigns.

3 – Distribution QR Code

When you wish to distribute the punch card across print materials such as posters, flyers, brochures, etc., you can download the image by right clicking the QR code and selecting Save Image As.

4 – Configure Button

If you wish to edit the punch card campaign functions and other details, click on this button and you will be taken to the same page when you first created the punch card campaign.

5 – Customer Data

If you would like to see the data about the customers who have already downloaded and installed this specific punch card, click on this button.

6 – Activity Data

To view the in-depth analytics of the performance of the specific punch card campaign, you can click on this button. It will display the different data about the punch card i.e. number of punches, number of installs, number of redemptions, etc.

7 – Delete

If the campaign period is over and you wish to delete the punch card, you can click on this button. It will prompt you to confirm if you would really like to delete the campaign.

8 – Customize Punch Card Appearance

Changing the appearance of the punch card can be done by clicking on this button. Editing the appearance of a punch card can be found on this page.